Behavior design in practice
You know the theory. How do you actually design for behavior?
Behaviour design is the craft of turning behavioural science into something that ships. JTBD framing for why people are reaching for a product, HCD process for understanding the moments where behaviour is decided, the BCT taxonomy for picking interventions that actually fit the barrier. This hub is where the theoretical building blocks become design moves you can make. Most of these pages predate the org-change pivot but the craft is the same: diagnose the behaviour you're trying to change, design for the specific barrier in the way, instrument the behaviour so you know whether it shifted. The Behavior Design course covers the foundations in one place.
Featured 6 pages
Behavior Design Strategy Board now on Miroverse
Our Behavior Design Strategy Board is up on #Miroverse.
Why designing for behavior matters and how to do it
Why is designing for behavior important, and how can you do it?
Behavior design checklist based on the EAST Framework
Here is a checklist of behavior design principles you can download It is based on the EAST Framework, created by the The Behavioural Insights Team I do use it as a checklist myself, when I am at the
The ISM tool for designing behavior change interventions
Here is a tool to help you design for Behavior The ISM tool is a comprehensive framework for behavior change, derived from the conceptual groundwork laid by Southerton et al in their 2011 review.
An Innovation Framework: JTBD, Behavioral Science, HCD
Here is my work-in-progress Innovation Framework - which includes Jobs to Be Done + Behavioral Science + Human Centred Design (Link to Miro board in comments) It starts with The Outcome-Driven Innova
How behavioral science helps you design better products
How can #behavioralscience help you design better products and services?
Browse by sub-theme 137 total · 5 sub-themes
Reflections / Notes 63 pages
- 2024-03-06 Senior Service Design roles at NHS England Note
- 2023-12-18 Scientific research vs UX research.. what's the difference Note
- 2025-12-04 How behavioral science and design thinking combine Note
- 2022-10-18 Do you design for the moments that matter? Note
- 2023-05-02 Why personas built without real research stay useless Note
- 2023-09-26 Book review: digital products and behavior change Note
- 2023-02-02 How to build better experiences: advice in an email Note
- 2023-05-12 Why UX professionals resist research-driven organizations Resource
- 2023-04-11 Behavior Design Strategy Board now available in Mural Note
- 2022-09-02 Behavior design prototypes.. share what I'm missing Note
- 2023-02-09 Not everything needs a streak to drive behavior Note
- 2022-10-04 Behavior Design Strategy Board now on Miroverse Note
- 2024-06-12 Humility when designing for behavior change Note
- 2022-06-21 Why don't we ideate on what to remove, not add Note
- 2024-10-22 Design should never forget that science is part of it Note
- 2024-06-27 Designing behavior change when the solution is already decided Note
- 2023-01-18 The Minimum Viable Intervention approach to change Note
- 2022-09-13 Behavioral design must align with business strategy Note
- 2023-03-28 Lessons from building products that actually get used Carousel
- 2023-04-19 Words for discussing harms and spillover effects Note
- 2023-09-15 Design choices that enable better behavior outcomes Note
- 2024-04-11 Behavioral scientists should work themselves out of a job Note
- 2023-02-22 Can digital products enable choice and autonomy? Note
- 2022-09-19 Why product teams underuse research in development Note
- 2023-10-20 Behavioral design framework for UX and product teams Long-form
- 2025-02-27 Three lessons from government transformation work Note
- 2023-06-15 Free Miro template for building a Theory of Change Note
- 2023-05-03 Free Miro template: reframe problems as opportunities Note
- 2023-02-13 Stretch your ideas before moving them forward Note
- 2022-12-01 An Innovation Framework: JTBD, Behavioral Science, HCD Note
- 2024-02-15 How to design logically for better outcomes Note
- 2023-09-01 Book recommendations for designing behavior change Note
- 2024-01-30 Building a behavior design library and playbook Note
- 2023-05-07 Why made-up personas reveal unaware practitioners Resource
- 2025-01-06 Design books that inspire behavioral science work Note
- 2023-09-07 Three pillars for better customer and employee experience Note
- 2025-01-23 Five books that sharpen product design foundations Note
- 2022-11-02 When dot-voting works.. and when it doesn't Note
- 2022-10-10 What process do you use to solve behavior challenges quickly Note
- 2022-10-24 Behavior Design Strategy framework with Elina Halonen Note
- 2023-01-18 How behavior design strategy builds lasting relationships Note
- 2022-11-21 Are we starting too late when we design for behavior? Note
- 2023-07-05 Are you building the right experience for users? Note
- 2024-03-19 Behavior design means knowing when to add techniques Note
- 2025-12-19 Design works better with behavioral insights Note
- 2023-10-06 15 principles for designing a great experience Note
- 2023-01-29 Three things that create a human-centric experience Note
- 2025-11-10 8 ways behavior change works for designers and innovators Note
- 2023-11-15 How to improve solutions for customers and employees Note
- 2024-06-12 How do you build your personas for change work? Note
- 2025-06-02 Three ways to stop fighting human nature in change work Note
- 2023-11-11 Building products without understanding user needs Note
- 2024-03-14 Are designers using dark patterns without knowing it? Note
- 2025-01-22 Better ways to build personas for behavior change Note
- 2025-01-14 Have we lost our way with empathize methods? Note
- 2025-02-13 Four behavior design principles.. simple to use Note
- 2023-10-23 Five tips for applying behavioral science beyond nudges Note
- 2023-11-07 How can you design for inclusion in change programmes Note
- 2024-05-08 Why mixing behavioral methods increases your odds of success Note
- 2023-05-17 Free question bank: 350+ questions for product research Note
- 2025-01-21 How behavioral systems thinking improves user experience Note
- 2025-02-19 Behavioral Science and Design.. better outcomes together Note
- 2025-02-14 Needs and behaviors should go hand in hand Note
Service / product / journey design 32 pages
- 2022-09-07 Do you map behavior in journey maps and blueprints? Note
- 2022-10-17 Adding a behavioral lens to product journeys Note
- 2024-04-03 Enhancing journey maps with behavioral insights Note
- 2022-11-04 Can behavioral science help design better loyalty programs? Note
- 2023-03-13 Combining journey mapping and behavioral science Note
- 2025-11-12 Service design and behavioral science work together Note
- 2025-04-06 Why tracking engagement doesn't reveal motivation Long-form
- 2023-09-07 Why optimizing only the ideal user journey limits results Note
- 2023-02-03 Why health and productivity apps fail at engagement Note
- 2022-11-08 Can behavioral science improve loyalty programs? Note
- 2023-03-13 How to improve your digital forms.. a practical guide Carousel
- 2022-11-23 Design for Normal, Easy, Attractive, and Routine Note
- 2022-11-01 Do streaks have to exist in products? Note
- 2023-05-01 Have you counted the steps in your service workflow? Note
- 2022-11-16 Why mixed methods wins for products and outcomes Note
- 2023-03-13 Nielsen Norman's 10 usability heuristics.. with behavioral science Note
- 2026-03-30 Product-market fit is not enough.. fit behavior too Note
- 2023-08-21 Can designing for behavior improve digital products? Note
- 2023-01-23 How behavioral insights improve form design precision Note
- 2024-05-10 How many steps does your workflow actually require? Note
- 2022-03-07 Design products by understanding behavior first Note
- 2025-03-13 Stop making this mistake when building digital products Note
- 2023-12-13 Designing experiences starts with behavior and context Note
- 2025-11-21 Are you causing unintended friction in your services Carousel
- 2023-05-26 How behavioral science helps you design better products Note
- 2023-10-04 Steps to remove sludge from products and services Note
- 2023-03-31 Why traditional personas fail.. and how to fix them Note
- 2025-09-16 When did a journey map last change an outcome? Note
- 2023-06-26 Building behavior-change journeys with storytelling Carousel
- 2025-07-28 Three books for mapping behavior-change journeys Note
- 2025-01-17 What is Product-Behavior Fit? Note
- 2023-02-01 What to consider when building a behavior-change experience Note
Intervention design + mapping 24 pages
- 2023-07-26 Intervention types for employee experience and digital products Note
- 2024-03-05 The ISM tool for designing behavior change interventions Note
- 2023-12-12 Adapting COM-B and the Behavior Change Wheel for design Note
- 2023-05-25 What is a Behavior Design Canvas and how does it work Note
- 2022-09-05 A Behavior Design Methodology based on COM-B Note
- 2023-05-16 Don't copy behavior-change tactics from other contexts Note
- 2025-12-06 Why copy-paste gamification backfires in product design Carousel
- 2022-10-12 How to build a Behavioral Audit Map for any journey Note
- 2023-06-28 Behavior design checklist based on the EAST Framework Carousel
- 2023-04-05 A tool for designing meetings that actually work Note
- 2025-03-02 Why some experiences feel effortless and others frustrate Long-form
- 2022-11-24 Why designing for behavior matters and how to do it Note
- 2022-12-07 Behavior Design Strategy template (free PPT/PDF) Note
- 2022-10-03 Help test the Behavioral Design Canvas (beta version) Note
- 2023-05-24 Persuasive Design Model for health app development Note
- 2024-02-29 Make empathy maps better with behavioral science Note
- 2026-03-17 Most empathy maps stop at understanding Note
- 2023-06-30 How I build behavior design patterns for product ideation Note
- 2022-09-20 How to design for behavior change in products and services Note
- 2023-03-24 Which customer motivations should you design for first Note
- 2023-10-13 10 ways logic models improve products and services Note
- 2025-02-04 How to approach ideation with behavioral science Note
- 2024-01-22 How to design for behavior change in practice Note
- 2023-10-25 Free behavior design framework for better products Note
HCD + Design Thinking 10 pages
- 2024-04-12 Human-centred behavioral science.. why you need both Note
- 2025-03-28 Six ways to integrate behavioral science into design Note
- 2025-07-16 You can't design things that make sense without context Note
- 2023-09-12 Empathizing methods.. are they mostly empathy theatre? Note
- 2023-02-08 Using psychology and behavior to build better personas Note
- 2023-03-15 Empathy maps without psychology miss the point Note
- 2025-08-06 Designing for health depends on behavior change Note
- 2025-02-28 Is there a better way to build personas? Note
- 2023-04-13 Are we skipping a crucial step in human-centered design Note
- 2025-11-07 Why mixed methods wins on outcomes, not just experience Note
JTBD applied to design 8 pages
- 2023-12-05 Jobs to be Done meets behavioral science.. do they fit? Note
- 2025-02-20 Jobs to Be Done.. missing the behavior piece Note
- 2025-06-23 Is Jobs to Be Done theatre without behavior change? Note
- 2026-01-06 Getting better problem-solution fit in innovation Note
- 2026-01-30 How Jobs to Be Done reframes what we mean by needs Note
- 2023-11-10 Building blocks for designing great user experiences Note
- 2022-11-15 Do we need to innovate personas for behavior change? Note
- 2025-07-10 Why great solutions fail: solving the wrong problem Note
Also touches on behavior design in practice 111 pages
Other pages where this comes up as a secondary theme.
- 2025-03-15 A practitioner's guide to behavioral science Long-form
- 2022-04-27 Experience happens in the customer's mind, not your product Note
- 2022-02-24 Why our 2012 coupon-saving startup failed to change behavior Note
- 2024-01-12 Why behavior change fails: missing context and perception Note
- 2024-02-05 Behavior Design is more than cognitive biases Note
- 2023-02-05 Behavioral science as a lens for design thinking Note
- 2025-01-16 Behavioral change is not a set of biases you design for Note
- 2023-09-18 Behavioral science is a lens.. not just a tool Note
- 2024-06-25 Why tools alone don't drive organizational change Note
- 2024-02-05 Should you build solutions before diagnosing the problem? Note
- 2023-02-10 Using mixed methods and diverse perspectives to innovate Note
- 2022-01-25 Cognitive biases and heuristics in behavior design Note
- 2024-02-02 Context matters more than we think in design Note
- 2025-02-05 Can behavioral science, design, and AI deliver results? Note
- 2025-11-25 Culture belongs in behavior-change design Note
- 2023-10-10 Design isn't just about the look and feel Note
- 2023-10-25 Designers.. what do you think of synthetic personas? Note
- 2023-01-20 Free Miro template for high-performance team routines Note
- 2022-08-09 Do product designers and change managers use COM-B? Note
- 2022-11-23 Why organizations struggle with behavioral design Note