Library topic
Technology adoption
What is preventing the new tool from becoming part of the work?
A platform can be live while the surrounding work still favors the old behavior. These pieces examine routines, incentives, skills, and team expectations around technology adoption. They help teams define the behavior they need, investigate where it is getting stuck, and choose a response grounded in that setting.
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3 posts
- Technology adoption28 Feb 2023 · Carousel
Digitizing a bad process creates a bad digital process
When you digitize a bad process, you have a bad digital process.
Read post→ - Technology adoption20 Dec 2024 · External resource
Behavioral drivers behind technology adoption
You need to think about the behavioural drivers to adoption of new technologies...
Read post→ - Technology adoption9 Apr 2024 · Carousel
Sell the behavior change, not the features
“Sell” the transformation people will experience (the behavior change) and NOT the features they will get.
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