Here is a checklist to help you with adoption...
After working on many of change projects, we keep seeing the same thing over and over, it has turned into a repeatable pattern:
AI (or latest emerging tech) capabilities get teams excited.
Tools are rolled out left and right, the Excel killer keeps coming every year (maybe this time it actually happens)
And then… no one really uses them as they should. I will go back to the excel example, years ago after a very expensive new system was rolled out, we did some internal research and when we spoke to colleagues they told us they still used excel to do most of the work... millions in a new system that rarely was being used.
So what is the issue? We end up focusing on what AI can do, not on how people actually adopt new tools.
Use the checklist below to uncover hidden motivational gaps before adoption stalls:
AI Adoption Checklist
1. What People Need Before They’ll Use Your AI Tool
-Choice: Do people have real input in how AI is implemented? -Progress: Can they clearly see how it makes them better at their work? -Connection: Does it support collaboration..or isolate people further?
2.
Why People
Use It (or Quietly Abandon It)
-Are there natural workflow moments where AI fits without friction? -Does using AI align with how people see their role or expertise? -Can it still be used when people are overloaded or stressed? -Does it solve something they care about right now? -Have you addressed concerns about skill loss or job security?
Remember, adoption isn’t about telling someone to do something. It’s about trust, ease, and relevance.
How are you approaching adoption?