Library
Find the reason why behavior is not changing
This is a live working map of ideas that have come out of the challenges I see in behavior-change inside organizations. Everything from AI rollouts, transformations, organizational change management and more. Find the work grouped by the problem you're trying to solve.
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Search across all 533 pages by title, topic, or keyword.
Start here if…
Pick whichever's closest to your situation.. each opens into the writing I've done on that specific problem.
- If AI adoption has stalled Your AI tools are deployed. Why isn't anyone using them?→
- If you launched a change and behavior rolled back You launched the change. It rolled back. Why?→
- If your dashboard says green but behavior says otherwise Your dashboard says green. Behavior says otherwise. What do you measure instead?→
- If training happened but behavior didn't transfer Your people completed the training. Their behavior didn't move. Why?→
Browse by problem
Ten problems I see again and again inside organizations. Each opens into the work I've done thinking through that specific one.
Your AI tools are deployed. Why isn't anyone using them? The platform is live. Why hasn't anyone changed how they work? You launched the change. It rolled back. Why? You see the gap. You don't see the cause. How do you diagnose it? Your dashboard says green. Behavior says otherwise. What do you measure instead? Culture is what people do when no one is watching. So what do they do? You asked your leaders to model the new behavior. They didn't. Why? Your people completed the training. Their behavior didn't move. Why? Compliance is fine. The norm hasn't shifted. How do you move the group? The change initiative didn't deliver. What's the autopsy say?
Recent
- Behavioral science fundamentals Beware the '10 proven strategies' behavior-change myth
- Culture as behavior change Behavior change is organizational.. not just individual
- Social norms in organizational change Are social norms overlooked in organizational change
- Behavior design in practice Product-market fit is not enough.. fit behavior too
- Behavioral science fundamentals What gets missed when behavior gets reduced to nudges
- Measuring behavior change Why KPIs are not enough for behavior change
- Why change doesn't stick Why change processes stay the same despite new methods
- Behavior design in practice Most empathy maps stop at understanding
- Behavioral science fundamentals What you've been told about behavior change.. doesn't work
- Training transfer Why health apps send that notification on day four
- Behavioral diagnosis Why individual-focused change programs fail to stick
- Behavioral diagnosis Most change programs design one intervention and hope