7 Insights I Learned from Transformation and Change Projects:
1.
Focus on Behavior
Understand the real drivers of behavior change and designs to enhance enablers or reduce pressures.
2.
The Trap of Dysfunctional Systems
Even the brightest, most passionate individuals can become ensnared and demotivated by flawed systems, processes, metrics, and incentives.
This means that alone or with your team, you won't cause much impact!
Common sentiments include, which I have heard (or said myself):
-“That’s how things are here.” -“Welcome to silo town.” -“The other teams are so difficult.” -“So much potential, shame it’s all wasted.”
3. The Importance of Self-Reflection: To reform or build successful organizations, you need to:
-Map current systems. -Develop a theory of change. -Address the complexities that hinder progress. -Use an evidence-based and systematic approach
4.
Rethinking Transformation
Change does not need to be only top down it can also be buttom up.
Although we need the buy-in from the main stakeholders for the change to be sustainable, we need to ensure that those who are most affected by the change are also an integral part of the process
5.
Breaking Down Barriers
If we create too many obstacles for our team members, change becomes impossible, to know what these are we must understand them from a deeper root cause.
6.
Foster Psychological Needs
It's crucial for team members to:
-Experience autonomy. -Feel progress. -Be part of something bigger than themselves
7.
The Risk of Neglect
Without the right organizational buy-in and clear purpose of why we are changing, even the most talented teams can lose motivation and cause the transformation to fail
What's missing? Add yours in the comments