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Here are some books that have helped shape

Here are some books that have helped shape my thinking over the years.

Here are some books that have helped shape my thinking over the years.

I was never a book reader when I was younger, but I wonder if this was more because I had never found any books that I actually enjoyed - guess it's never too late.

The Books 📗 on this list have also helped me get inspired to create and share all of my frameworks and the future training and courses I have in the works (there are many more books + journals that aren't here for space purposes)

To Find the Outcome and Job for your customers:

✅ Jobs to Be Done: Theory to Practice - Tony Ulwick

✅ The Jobs to be Done Playbook - Jim Kalbach

To Explain The Value of Behavior in an Organization:

✅ Applying Behavioral Science to the Private Sector Dr Helena Rubinstein

✅ The Behavior Business - Richard Chataway

✅ Ripple - Jez Groom

✅ Behavioral Insights - Michael Hallsworth

To understand and Apply Frameworks of Behavior:

✅ The Behavior Change Wheel - Susan Michie Robert West

✅ Design for How People Think - John Whalen, PhD

✅ Design for Behavior Change - Stephen Wendel

✅ Start at the Why - Matt Wallaert

✅ Engaged - Amy Bucher

To Apply Theory of Psychology

✅ Self Determination Theory - Ryan Deci

To understand and apply and design services, products and experience in organizations:

✅ Thinking in Systems - Donella Meadows

✅ The Invincible Company + Testing business ideas ( and really all books by Strategyzer)- Alexander Osterwalder David Bland et.al

✅ Winning at New Products - Dr. Robert G. Cooper

✅ The Experience Centric Organization- Simon Clatworthy

✅ This is Service Design Doing - Marc Stickdorn , Adam StJohn Lawrence , Markus Edgar Hormeß et.al

✅ Continuous Discovery Habits - Teresa Torres

✅ The Service Innovation Handbook - Lucy Kimbell

For Gamification and Habits in Products

✅ Actionable Gamification- Yu-kai Chou

✅ Hooked - Nir Eyal

For Lit reviews:

✅ How to Read a Paper - Trish Greenhalgh

Mix your methods and experiment as often as possible to find what works best

Happy reading :)

#behavioralscience #behavioraldesign #innovation #servicedesign #productdesign

Sources named in this post

  • Susan Michie at UCL, COM-B (2011)
  • SHIFT Barrier Codes..Aim For Behavior
  • Susan Michie at UCL, BCTTv1 (Behaviour Change Technique Taxonomy v1) (2013)
  • Johnston, Carey, Connell and colleagues, Mechanisms of Action taxonomy (2019-2021)
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